Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be proven fake by professional authenticators. Item must be returned in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

Returns for reasons of change of mind, and or does not fit, are not accepted. Please review Item Description thoroughly before checking out.

To start a return, you can contact us at info@pinkyshopcobygus.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting  a return will not be accepted. 

You can always contact us for any return question at info@pinkyshopcobygus.com or message us on Viber/WhatsApp: +63 916 675 3453

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
MINE, means SOLD during live selling. Strictly NO CANCELLATIONS, 1-2 days payment to settle for new customers.
Returns for reasons of change of mind, and or does not fit, are not accepted. Please review Item Description thoroughly before checking out. Please be aware that all orders are FINAL, and we do not accept returns or exchange. Please get in touch if you have questions or any concerns. 

Refunds 
We will notify you once we’ve received and inspected your return request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@pinkyshopcobygus.com or message us on Viber/WhatsApp: +63 916 675 3453